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Category Archives: Questions
Happy Thanksgiving!
Thanksgiving is a big tradition for a lot of people. We get together with friends, family, we volunteer, and we essentially use this day to reflect on what we are thankful for. It seems simple enough, but if you have … Continue reading
Posted in Challenges, Checklists, Questions
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How good are you at listening?
I recently saw a presentation on TED.COM featuring Julian Treasure, who was discussing how well we actually listen. Studies have shown that while we spend 60 per cent of our communication time listening, we only retain 25 per cent of what … Continue reading
Posted in Challenges, Communication, Media, Observations, Questions
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Pam answers your questions: Being the Bad News Bear Part three
Dig Deeper: Furloughs vs. Layoffs Delivering Bad News to Your Employees: Let Timing, and Medium, be Part of the Message Just like getting dumped from a romantic relationship, no one wants to hear bad news from a boss via e-mail. … Continue reading
Posted in Challenges, Communication, Questions
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Pam answers your questions: Being the Bad News Bear part two
Here is part two of the three part series of how to deliver your staff bad news: Dig Deeper: The Do’s and Don’ts of Firing Delivering Bad News to Your Employees: Take Ownership of the Problem If you’re the one … Continue reading
Posted in Challenges, Communication, Motivation, Questions
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Pamela answers another question: How to control your emotions.
Thanks very much for sending this one in. Here is Sandra’s question: “Hi Pamela, Sometimes in one-on-one communication I can get emotional. I find it difficult to control. I can’t breathe. I react quickly, sometimes raising my voice or feeling … Continue reading
Posted in Communication, Motivation, Observations, Questions
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Pamela answers your questions: Releasing the jaw
Aferdita asked Pamela about tips on how to release the jaw. Q: I was in one of your workshops in Chicago and you talked about speaking more forward in your mouth; releasing your jaw to reduce stress and speak more clearly. … Continue reading
Posted in Communication, Questions
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